Artifact: Control
Launch Checklist
Representative sample only. Buyer-inspectable evidence of Meridian intake infrastructure standards.
Purpose: The pre-flight verification steps required before a Meridian deployment goes live.
When Used: Day of Launch (Transition Phase).
Buyer Value: Prevents service disruptions and ensures all professional boundaries are active from second zero.
| Verification Step | Status | Owner |
|---|---|---|
| Script Approval (Final Language) | ✔ Verified | Client Partner |
| Routing Test (Success to CRM) | ✔ Verified | Meridian IT |
| Consent Handling (STOP/Opt-out) | ✔ Verified | Meridian QA |
| Escalation Contacts Confirmed | ✔ Verified | Office Manager |
| Rollback Protocol Authorized | ✔ Verified | Client / Meridian |
Operating Controls
What Meridian Controls
- Technical deployment execution
- Functional testing of hooks
- Responder training on scripts
- Rollback trigger mechanism
What Client Approves
- Final "Go" authorization
- Staff notification readiness
- Internal CRM data entry
- Emergency contact availability
Risk & Boundary Notes
- Launch Delay: If any "Verified" checkbox is incomplete, launch is deferred by 24 hours.
- Manual Review: First 10 recovery events are flagged for immediate Client Partner approval.
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